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INFORMATION TECHNOLOGY DEPARTMENT
Staff
 
   
 
The Information Technology Department is responsible for the hardware and software infrastructure of the entire city. This consists of the city’s enterprise systems, government applications, web sites, internet access, carrier services (voice, local, long distance, mobile), telephone networks, fiber optics and systems engineering projects. Our mission is to provide efficiency and cost savings through the use of information systems and technology to serve the citizens of Coral Gables.

Chief Information Officer's Page

Download the Organizational Chart  Click To Download
          
                       IT DIVISIONS
Business Analysis and Geographic Information Systems
Business Analysis and Project Management
This division performs enterprise business analysis and enterprise applications planning, coordination, allocation, implementation and management, as well as the city's Geographic Information Systems (GIS) coordination. Projects, Staff, More...
 
Network and Telecommunications
Network and Telecommunications
This division designs, engineers, and implements telecom and network systems, including WAN/LAN voice, data and video network equipment, wireless, fiber, leased bandwidth links, facilities and environmental. Projects, Staff, More...
 
Systems and Applications Development

Systems and Applications Development

This division is in charge of systems engineering, maintenance, analysis, support and administration. It includes hardware and software automation systems, databases, web Internet and Intranet portals, server infrastructure and related applications as well as the city's Geographic Information Systems (GIS), including mapping data and applications. Projects, Staff, More...
 
Network Operations Center and Help Desk
Network Operations Center and Service Desk
This division manages and reports IT administrative processes that include service desk operations, inventory, procurement and general procedures. Projects, Staff, More...
 
Field Operations
Field Operations and Product Expertise
This division manages and reports the field operations and supports the training, setup and implementation of ERP systems to the city users, as well as installation and support of client’s enterprise systems, hardware and peripherals. This includes desktop applications, personal and mobile computers, printers, cellular services, beepers, and backup procedures. Projects, Staff, More...
 
 
Staff  |   Projects   |   Statistics   |   Divisions

  INFORMATION TECHNOLOGY DEPARTMENT STAFF:  
 
  CHIEF INFORMATION OFFICER (CIO)
Gee Chow, CIO

Gee Chow
Chief Information Officer
Responsible for managing the City’s information technology and telecommunications infrastructure... more

   
   
  SYSTEMS AND NETWORK
   
  SYSTEMS AND APPLICATIONS DEVELOPMENT
   
Raimundo Rodulfo

Raimundo Rodulfo
Group Leader, Senior IT Analyst
Systems Engineering, Software Development, Databases, Web Systems, Telecom, Application Development, Analysis and Support... more

   
Nelson Gonzalez

Nelson Gonzalez
IT Analyst
LAN & WAN Network operations and implementation... more

   
Ayanes Apolinar

Ayanes Apolinar
IT Analyst
Enterprise Applications and Systems Administration and Support, Software Development, Databases, Web Systems, Application Support ... more

   
Edward Polow

Edward Polow
IT Programmer
Enterprise Applications and Systems Administration and Support, Software Development, Databases, Web Systems, Application Support ... more

   
Grethel Salas

Grethel Salas
IT Specialist
Enterprise Applications and Systems Administration and Support, Software Development, Databases, Web Systems, Application Support ... more

   
Adriana Castro

Adriana Castro
GIS Specialist
GIS (Geographic Information Systems), Spatial Data Management, Applications Project Management and Support ... more

   
Roger Rodriguez

Roger Rodriguez
IT Specialist
LAN & WAN Network operations and implementation ... more

   
Margarita Cardenas

Margarita Cardenas
IT Junior Programmer
Enterprise Applications and Systems Administration and Support, Software Development, Databases, Web Systems, Application Support ... more

   
Dashiel Lopez

Dashiel Lopez
IT Junior Programmer
Enterprise Applications and Systems Administration and Support, Software Development, Databases, Web Systems, Application Support ... more

   
   
  NETWORK AND TELECOMMUNICATIONS
   
Mark Hebert

Mark Hébert
Group Leader, Senior IT Analyst
Data Center Planning and Implementation, GIS (Geographic Information Systems) Coordination Coordinator, Spatial Data Management, Applications Project Management ... more

   
Jose Bellas

Jose Bellas
IT Analyst
LAN & WAN Network operations and implementation... more

   
Andre Gonzalez

Andre Gonzalez
IT Technician
Project Coordination, Project Documentation, Training Coordination, PC Hardware and Software Support, PC Client Implementation and Support, Field Operations Support... more

   
Edward Corser

Edward Corser
IT Junior Technician
Project Coordination, Project Documentation, Training Coordination, PC Hardware and Software Support, PC Client Implementation and Support, Field Operations Support ... more

   
  BUSINESS ANALYSIS AND PROJECT MANAGEMENT
   
Mark Hebert

Mark Hébert
Group Leader, Senior IT Analyst
Data Center Planning and Implementation, GIS (Geographic Information Systems) Coordination Coordinator, Spatial Data Management, Applications Project Management ... more

   
Adrian Santaella

Adrian Santaella
IT Analyst
Project Coordination, Project Documentation, Training Coordination, PC Hardware and Software Support, PC Client Implementation and Support, Field Operations Support... more

   
George Bayona

George Bayona
IT Technician
Project Coordination, Project Documentation, Training Coordination, PC Hardware and Software Support, PC Client Implementation and Support, Field Operations Support ... more

   
   
  OPERATIONS AND SUPPORT
   
  NETWORK OPERATIONS CENTER AND HELP DESK
   
J. C. Miguez

Juan Carlos Miguez
Group Leader, IT Operations Coordinator
Service Desk Management, IT Procurement and Inventory, Shipping and Handling... more

   
Adrian Santaella

Adrian Santaella
IT Specialist
Project Coordination, Project Documentation, Training Coordination, PC Hardware and Software Support, PC Client Implementation and Support, Field Operations Support... more

   
Eric Machado

Eric Machado
IT Analyst
Service Desk Analyst, PC Hardware and Software Support, PC Client Implementation and Support, Field Operations Support ... more

   
Alex Gamundi

Alex Gamundi
IT Analyst
Product Expert, ERP Support and Modules Implementation, PC Client Implementation and Support, Hardware Standards, Field Operations Support, Inventory and Racks... more

   
   
  FIELD OPERATIONS AND PRODUCT EXPERTISE
   
Lemay Ramos

Lemay Ramos
Group Leader, Senior IT Analyst
Enterprise Resource Planning, Unidata-Unix Financial and Building and Zoning Product Expert, System Support and Maintenance, EDEN Support and Modules Implementation, Field Operations Management ... more

   
Gisela Rodriguez

Gisela Rodriguez
IT Specialist
Field Operations Support, Phones Support, Service Desk... more

   
Guillermo Guevas

Guillermo Cuevas
IT Technician
Field Operations Support, PC Hardware and Software Support... more

   
Yunior Alvarez

Yunior Alvarez
IT Technician
Field Operations Support, Phones Support, Service Desk... more

   
   
  IT INTERNS
   
Jorge Mantilla

Jorge Mantilla
IT Intern
... more

   
Marco Blanco

Marco Blanco
IT Intern
... more

   
 

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